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Quality Of Service

Quality assurance and process design
DB Cleaning > Quality Of Service

Quality assurance and process design.

The provision of alternate personnel and additional resources, the ability to review, investigation, design, determination, calculation of the costs and planning in accordance with best practice, are essential conditions of success.

  • The management Contract
  • Technical Management
  • Execution Manager
  • Keeping of Records and Documents
  • Documentation

In the context of the implementation of the System for the Health and Safety at Work, the Management of the DB Cleaning aims:

  • The elimination of accidents during the execution of the work
  • To minimize the near-misses
  • The training and awareness of staff and partners on the Health and Safety at Work

The ultimate goal of the company is the execution of all tasks with the best quality and time requirements and, without accident or incident that would harm human health. The health and safety of workers is a concern of all those involved in the activities of the company and depends above all on ourselves. To reduce the risk of its activities (within and outside the company), the company relies on the prevention of dangerous situations.

 

The policy and objectives of the company DB Cleaning for the health and safety of workers, are applied by all employees at all levels of the company and all together, recognizing the individual risks of their work space, contribute to the improvement of the performance Management System Health & Safety at Work.

Coordination, supervision and control of employees in Companies Providing Cleaning Services plays a key role.

For this reason our Company giving huge importance, has organized the program of control of Supervisors in such a way as to be able to control substantially and meticulously services in each area as well as the extent of the quality of the service provided.

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Supervisors

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External Mobile Workshops

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Quality Control Department

Supervisors

Our company with the start of a new project defines a responsible supervisor who with the onset and during the duration of the project responsible for:

  • Informing the staff about the peculiarities of the space
  • The coordination of the work
  • Appearance – behavior of the staff
  • The supply of appropriate cleaning materials – equipment
  • Informing the staff about new products and cleaning methods
  • The training of the staff in the new cleaning materials and equipment.

External Mobile Workshops

It covers the needs of every project for supplies and equipment.

Quality Control Department

  • Informed on the progress of the projects by the supervisors
  • Guides supervisors for the better running of daily controls
  • Check the Leaves for the Supervision of supervisors
  • Continuous update of supervisors in new products and cleaning methods
  • Send Evaluation Questionnaires to the customers for the improvement of both the service and the staff.

DB Cleaning Services

Headquarters
Katina Paxinou 5
Byron, 162 32

211 411 1036
info@dbcs.gr

Hours Of Operation

Sec. - Fri.09:00 - 17:00
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